Privacy

DATA PRIVACY POLICY

1. About this Policy.

1.1 This policy explains when and why we collect personal information about our customers, how we use it and how we keep it secure and your rights in relation to it.

1.2 We may collect, use and store your personal data, as described in this Data Privacy Policy.

1.3 We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (https://ico.org.uk/). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.

2. Who are we?

2.1 We are Fine Scale Buildings Limited. We can be contacted at sales@finescalebuildings.com.

3. What information we collect and why.

Customers e-mail addresses.

Reasons:

Fulfilling the company’s contract with the customer.
When consent is provided, to send newsletters and emails about our products and services.
For the purposes of our legitimate interests in operating the company.

4. How we protect your personal data.

4.1 We will not transfer your personal data outside the EU without your consent.

4.2 We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

4.3 Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.

4.4 For any payments which we may take from you online we will use a recognised online secure payment system.

4.5 We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.

5. Who else has access to the information you provide us?

5.1 We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by UK governing law.

6. How long do we keep your information?

6.1 We will hold your personal data on our systems for as long as you are a customer of the company and for as long afterwards as is necessary to comply with our legal obligations.

6.2 We securely destroy all financial information once we have used it and no longer legally need it.

7. Your rights

7.1 You have rights under the GDPR:

(a) to access your personal data
(b) to be provided with information about how your personal data is processed
(c) to have your personal data corrected
(d) to have your personal data erased in certain circumstances
(e) to object to or restrict how your personal data is processed
(f) to have your personal data transferred to yourself or to another business in certain circumstances.

7.2 You have the right to take any complaints about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/
0303 123 1113.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the site and to combine with our log files and Google Analytics so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Most, if not all, web browsers allow some degree of control over cookies placed on your computer via the browser settings. To find out more on how to manage cookies within the browser you use, please visit www.aboutcookies.org.

Use of our website will be taken as the consumers acceptance of this cookie policy.